How Generative AI is Shaping the Future of B2B Sales?

Madhumita Mantri
2 min readJan 31, 2024

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Tool Example: GPT-4 by OpenAI for generating initial email outreach drafts based on target industry specifics.

Prompt Example: “Generate an email draft targeting the healthcare industry focusing on how our CRM tool can address common challenges like patient data management and appointment scheduling efficiency.”

The Impact of GAI on Sales Efficiency

Tool Example: Salesforce Einstein for automating lead scoring and prioritization.

Prompt Example: “Using Salesforce Einstein, set up a lead scoring model that prioritizes leads based on engagement level, industry, company size, and potential deal value.”

Strategic Implementation of GAI

Tool Example: HubSpot’s AI-powered chatbots for engaging website visitors and qualifying leads.

Prompt Example: “Create a chatbot flow on HubSpot that engages visitors by asking about their business needs, collects contact information, and schedules a meeting with the sales team for qualified leads.”

Building Trusted Relationships with GAI

Tool Example: LinkedIn Sales Navigator combined with AI insights for personalized outreach.

Prompt Example: “Utilize LinkedIn Sales Navigator to identify decision-makers in target companies. Use AI to analyze their recent activity and interests to craft personalized connection requests and follow-up messages.”

Preparing Sales Teams for the Future

Tool Example: Coursera or Udemy AI and machine learning courses tailored for sales professionals.

Prompt Example: “Enroll in an AI for Sales course on Coursera that covers the basics of machine learning, natural language processing, and how to apply these concepts to sales strategies.”

Tool Example: Revenue Grid’s Generative Signals feature for real-time sales guidance.

Prompt Example: “Set up Generative Signals in Revenue Grid to monitor sales communication and provide real-time, actionable insights on when to follow up, suggest next steps, and identify cross-sell opportunities based on customer engagement patterns.”

Tool Example: ZoomInfo for leveraging AI to enrich lead data and enhance prospecting efforts.

Prompt Example: “Use ZoomInfo’s AI capabilities to automatically enrich lead profiles with additional contact details, company information, and social media activity to tailor your outreach and follow-up strategies.”

By incorporating these tool examples and prompts into the article, readers can gain a clearer understanding of how Generative AI can be practically applied in different aspects of B2B sales, empowering them to take actionable steps towards integrating AI into their sales processes.

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Madhumita Mantri
Madhumita Mantri

Written by Madhumita Mantri

I write about How to Empower Data and AI Innovation with 0 to 1 Product Mastery and Product Management Interview prep, Career Transition to PM!